At GoneGavel.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our online auction platform to buy or sell items such as pre-loved, luxury, rare items, businesses, and more. By accessing and using GoneGavel.com, you consent to the practices described in this policy.

1. Information We Collect

We collect personal and non-personal information to facilitate the auction process and improve user experience. The types of information we collect include:

a. Personal Information:

• Name
• Email address
• Phone number
• Mailing and billing address
• Payment information (e.g., credit card or PayPal details)
• Auction listings and bidding history
• Account credentials (username and password)
• IP address

b. Non-Personal Information:

• Browser type and version
• Device information
• Operating system
• Referring URLs
• Activity on the platform (pages viewed, time spent on site, etc.)

2. How We Use Your Information

The information we collect is used to provide, maintain, and improve our services. Specifically, we use your information to:

• Account Management: Create, manage, and support your account, and communicate with you regarding your account or transactions.
• Auction Listings and Bidding: Facilitate the auction process, including listing items, placing bids, and managing auction outcomes.
• Payment Processing: Process payments securely for completed transactions.
• Security and Fraud Prevention: Monitor and prevent fraudulent activity, unauthorized access, and other illegal activities.
• Marketing and Communication: Send promotional offers, updates, or notifications related to your account and our services.
• Improvement of Services: Analyze usage data to improve our platform and user experience.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with third parties in the following circumstances:

• Service Providers: We share information with trusted third-party vendors who assist us with payment processing, hosting, data analytics, and customer support.
• Buyers and Sellers: In the course of transactions, certain information (such as your contact details) may be shared with other users (e.g., a buyer or seller involved in the auction).
• Legal Obligations: We may disclose your information to comply with legal obligations or respond to requests from law enforcement or government agencies.
• Business Transfers: In the event of a merger, acquisition, or sale of GoneGavel.com, your information may be transferred to the acquiring entity.

4. Cookies and Tracking Technologies

GoneGavel.com uses cookies and similar tracking technologies to enhance your browsing experience and gather data on site usage. These technologies allow us to:

• Remember your preferences and login details
• Track and analyze site traffic
• Personalize content and advertisements

You can modify your browser settings to disable cookies; however, doing so may affect your ability to use certain features of the platform.

5. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, or alteration. These measures include:

• Encryption of sensitive information (e.g., payment details)
• Secure data transmission using SSL technology
• Regular security audits and monitoring

Although we strive to protect your data, no security system is completely foolproof. We encourage you to use strong passwords and safeguard your account credentials.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct any inaccuracies in your information
• Request deletion of your personal data, subject to legal obligations
• Withdraw your consent to our use of your data at any time

To exercise your rights, please contact us at [Insert Contact Email].

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Once we no longer need your information, we will securely delete or anonymize it.

8. Third-Party Links

Our platform may contain links to third-party websites. GoneGavel.com is not responsible for the privacy practices of external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. International Data Transfers

As an international platform, your personal information may be transferred to, and processed in, countries outside your country of residence. By using our services, you consent to such data transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our data practices or legal requirements. Any updates will be posted on this page, and the effective date will be revised. We encourage you to review this policy regularly.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:

GoneGavel.com
Email: support@gonegavel.com